“The feedback I have had from all the attendees is strictly positive. Phillip has truly become a part of our Air Reserve Personnel Center family. Our intent is to invite him back often to continue to help us develop as we optimize our processes and systems.
To his colleagues and potential customers, I would say the following: I was especially impressed that Phillip obviously invested hours of preparation to ensure that he understood our organization’s strategic plan, our execution plan, and the challenges facing us as we make the changes necessary to optimize our processes and systems. The two day course was fun, energetic, informative, but most of all it was interactive and allowed us to solve change management problems and work through case studies as a team. Through it all, Phillip allowed us to understand how different behavior styles react to change and how to best implement change for each personality type. He helped us to build trust in one another as we implement change and helped us to understand all the nuances of leading change. Every attendee had only positive things to say about the entire course.
We look forward to seeing him again.”
